DuoMobile troubleshooting

Answer

There may be a variety of reasons why DuoMobile is not working. Sometimes, it takes a few minutes for the notification to be sent or the text message to populate.

If, for some reason, your phone isn't working. You may be able to send the code to a different phone. You can also get a code from the Help Desk in Rustler Central that will work for a set number of log-ins. 

Contact the CWC Help Desk Phone: (307) 855-2198

Lastly, if you do not have a phone or do not want to download the app, keychains are for sale in the Bookstore. The keychains will generate a code for you. 

 

 

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  • Last Updated Mar 13, 2025
  • Views 17
  • Answered By Sam

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